Shipping & Returns

Shipping
We ship to any location or country covered by the Polish Post. All items are posted by registered (signed) International Priority Mail. We ship every week within 1-7 business days of receiving your order - if the ordered item is in stock. Maximum backorder time for items not being in stock is 90 days.
Shipping to international destinations normally take anywhere from 7 to 14 business days to arrive depending upon the destination country. Let us know if you have not received your package after two weeks from the shipment date. International customers will be responsible for any duties or costs charged by their local customs office.

Returns
Please make sure to input the correct shipping address. Many of the packages that are returned to us are marked "insufficient address" or not picked up from the post office. You will be responsible for extra shipping costs incurred should an order be returned to us due to an input error on your part.
Customers may return merchandise for a full refund (minus shipping) or merchandise exchange within 30 days from the shipment date. We will not process any returns or exchanges after this period. For exchanges, please include a description of your desired exchange with your return shipment. Returned items must be in their original, new, unused, and unworn condition and must include all original, undamaged packaging. Just mail them back to us with the original shipping label and we will credit your account or credit card within 30 days after receiving your return. If an item never arrives or if you have any questions about your order, please use our contact us section.
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